Platform Features

Built for Deep Conversation Analysis

Seven analysis types, 38 AI agents, multi-provider LLM routing, and a synthetic data pipeline. Every feature built to work across any industry.

Analysis Types

Every transcript can be analyzed across seven complementary dimensions.

Summary

Generates a structured executive summary with key findings, methodology notes, and confidence indicators.

Topics

Identifies emergent themes, clusters related topics, and tracks prevalence across a corpus of transcripts.

Quotes

Extracts key verbatim quotes tagged by theme, persona, sentiment, and certainty with full timestamp context.

Sentiment

Maps emotional tone across the full conversation timeline, detecting inflection points and their triggers.

Speakers

Identifies distinct speakers, assigns roles, resolves mislabeled tags, and calculates participation metrics.

Behavioral DNA

Classifies participants into behavioral personas with confidence scores and source evidence from the transcript.

Interviewer Scorecard

Scores interview quality across 5 dimensions: question quality, engagement, information extraction, professional skills, and objective achievement.

Infrastructure

Purpose-built Rust tools that power every analysis.

IronCrew — Agent Orchestration

Multi-agent runtime in Rust. Stateless compute with SSE streaming, model routing, prompt caching, error recovery, and per-run abort. Each analysis runs as an independent flow.

IronFlow — Workflow Automation

DAG-based workflow engine in Rust with 96 built-in nodes. Handles complex multi-step pipelines — document ingestion, data transformation, API calls, AI processing — with parallel execution and retry logic.

transcribeit — Local Transcription

Rust CLI for privacy-first speech-to-text. Speaker diarization, VAD segmentation, 4 providers (whisper.cpp, sherpa-onnx, OpenAI, Azure). Audio never leaves your machine.

Cognitive-OCR — Document Extraction

Cognition-aware extraction engine in Rust. Transforms PDF, DOCX, PPTX, and images into structured Markdown using local ONNX layout models and vision-language models. Provides document context for transcript analysis and generation.

Agent Roadmap

8 implemented, 1 partial, 29 planned across 8 categories.

Core Pipeline3

Transcript Ingestion & Normalization Agent

Accepts VTT, SRT, DOCX, PDF, plain text, and Excel uploads; detects format, validates structure, normalizes to a canonical internal schema with speaker labels and timestamps.

implemented

Speaker Diarization & Role Classification Agent

Identifies distinct speakers, assigns roles (interviewer vs. participant, lead vs. support), and resolves ambiguous or mislabeled speaker tags.

implemented

Interview vs. Non-Interview Triage Agent

Classifies incoming transcripts as formal interviews, meetings, panel discussions, or other conversation types; flags completeness issues (missing intro/conclusion, truncated recordings).

planned

Behavioral Intelligence4

Behavioral DNA Classification Agent

Reads a transcript and classifies the participant into one (or a hybrid blend) of the six Behavioral DNA personas — Trailblazer, Evidence Harmonizer, Risk Sentinel, Support Navigator, Protocol Guardian, Operational Pragmatist — with confidence scores and source evidence.

implemented

Halo: Dimension Tagging Agent

Tags transcript segments by evaluation dimension (efficacy perception, safety, prescribing behavior, formulary, competitive landscape, etc.) and produces a Coverage Map showing which dimensions have direct evidence and which are gaps.

planned

Interviewer Archetype Classification Agent

Profiles the interviewer across the five archetypes (Explorer, Facilitator, Strategist, Connector, Analyst) using question style, follow-up patterns, rapport signals, and time management behavior.

partial

Hybrid Persona Detection Agent

Identifies when a participant shifts between Behavioral DNA segments during a conversation and maps the triggers for each shift.

planned

Analysis & Extraction6

Quote Mining Agent

Extracts key verbatim quotes, tags them by theme and Behavioral DNA persona, scores sentiment and certainty, and links each quote to its timestamp and surrounding context.

implemented

Sentiment Progression Agent

Maps emotional tone across the full timeline of a conversation — detecting shifts, inflection points, and the triggers that caused them (a question, a topic change, a competitor mention).

implemented

Competitive Intelligence Extraction Agent

Detects mentions of competitors, products, brands, and alternatives; captures positioning comparisons, switching triggers, preference rationale, and pricing/access commentary.

planned

Theme & Topic Extraction Agent

Identifies emergent themes, clusters related topics, tracks topic prevalence across a corpus, and surfaces unexpected or low-frequency topics that manual reviewers often miss.

implemented

Needs & Unmet-Need Prioritizer Agent

Identifies pain points, frustrations, workarounds, and wishlist items; scores each by urgency, frequency across interviews, and feasibility signals.

planned

Decision Journey Mapper Agent

Reconstructs the participant's decision-making process step by step — who influenced them, what information mattered, where they got stuck.

planned

Quality & Coaching3

Interviewer Quality Scoring Agent

Scores an interview across the weighted framework: question quality (25%), engagement & rapport (20%), information extraction (25%), professional skills (20%), objective achievement (10%).

implemented

AI Interview Coach — Pre-Interview Prep Agent

Takes the upcoming interview context (topic, participant profile, objectives) and generates a tailored preparation brief: suggested question flow, persona-aware probing strategies, potential pitfalls based on the interviewer's archetype weaknesses.

planned

AI Interview Coach — Post-Interview Debrief Agent

Analyzes a completed interview against the prep brief and the interviewer's archetype profile; identifies excellent moments with timestamps, missed opportunities, and generates targeted micro-learning recommendations.

planned

Synthetic Data & Persona4

Persona Construction Agent

Takes a dimensionally-tagged transcript and builds a structured persona profile: metadata, behavioral markers, prompt directives, segment classification, and source evidence — following the modular, dimension-by-dimension approach to minimize halo contamination.

planned

Halo: Counterfactual Injection & Testing Agent

Takes a generated persona and injects contradictory evidence on one dimension, then evaluates whether the persona's other dimensions shift appropriately or collapse in lockstep.

planned

Synthetic Transcript Generation Agent

Takes a generator config (domain, persona segment, focus asset, duration, setting, challenges) and produces a realistic VTT transcript with proper timestamps, natural dialogue flow, and behavioral authenticity.

implemented

Generator Config Builder Agent

Interactively helps users construct generator configs by asking about their domain, target persona, scenario goals, and constraints; validates the config against the schema and suggests realistic parameter combinations.

planned

Cross-Interview Intelligence3

Corpus-Level Trend Analyzer Agent

Runs across a batch of analyzed transcripts and surfaces cross-interview patterns: shifting sentiment over time, emerging themes, persona distribution skews, competitive positioning trends.

planned

Stakeholder Influence Mapper Agent

Identifies who influences the participant's decisions — named individuals, roles, organizations, peer networks — and maps the influence topology from conversational evidence.

planned

Cross-Industry Comparison Agent

Takes analysis outputs from transcripts across different domains and identifies structural parallels — similar decision patterns, shared behavioral archetypes operating under different terminology, transferable insights.

planned

Compliance & Security2

PII/PHI Detection & Redaction Agent

Scans transcripts for personally identifiable information, protected health information, and other sensitive data; flags or auto-redacts based on configurable policies (GDPR, HIPAA, CJIS).

planned

Regulatory Compliance Auditor Agent

Reviews persona outputs and analysis reports against regulatory guardrails: flags claims not supported by transcript evidence, identifies language that could be misinterpreted as real HCP testimony, and checks that confidence labels are attached.

planned

Pharma-Specific13

Adverse Event & Safety Signal Detector Agent

Scans HCP and patient transcripts for mentions of adverse events, side effects, safety concerns, near-misses, and off-label consequences — tagging each by severity, causality language, and attribution.

planned

Clinical Decision Factor Analyzer Agent

Extracts the specific factors an HCP weighs when choosing a treatment — efficacy data thresholds, safety tolerability, dosing convenience, formulary status, patient profile fit, prior authorization burden — and ranks them by decisiveness.

planned

Formulary & Market Access Barrier Agent

Identifies every mention of formulary hurdles, prior authorization friction, step-therapy requirements, payer pushback, reimbursement challenges, and patient cost burden — and links each to the specific payer type or access pathway discussed.

planned

KOL Identification & Influence Mapping Agent

Detects when an HCP references specific colleagues, thought leaders, society guidelines, conference presentations, or institutional protocols that influenced their opinion — building a map of who and what shapes prescribing behavior.

planned

Patient Voice & Experience Extraction Agent

Processes patient interview transcripts to extract the lived experience: symptom burden, emotional journey, caregiver dynamics, treatment expectations vs. reality, adherence patterns, and language the patient actually uses.

planned

Medication Adherence Insight Agent

Extracts adherence-specific intelligence from patient transcripts: self-reported adherence, reasons for missing doses, practical/emotional/financial barriers, coping strategies, support systems, and medication beliefs.

planned

Clinical Trial Readiness Assessment Agent

Processes patient interviews to score trial participation readiness across logistical, clinical, and psychological dimensions — surfacing motivations, concerns, deal-breakers, and information needs.

planned

Message Effectiveness Testing Agent

Evaluates how an HCP received a specific message or value proposition — tracking engagement signals, objection triggers, areas where the message landed vs. fell flat, and the HCP's restatement in their own words.

planned

Therapeutic Area Signal Detector Agent

Auto-detects the therapeutic context of a conversation — disease state, patient population, treatment line, relevant biomarkers — and maps conversational cues to current treatment guidelines and society recommendations.

planned

Objection Pattern Analyzer Agent

Catalogs every objection an HCP raises about a product, classifies each by type and severity, and cross-references with the HCP's Behavioral DNA to predict which objection-handling approach is most likely to work.

planned

HCP Prescribing Behavior Profiler Agent

Extracts the HCP's actual prescribing patterns from interview evidence: what they prescribe first-line vs. second-line, what triggers a switch, what makes them loyal to a brand, and their comfort level with different drug classes.

planned

Payer Persona & Objection Agent

Processes payer/formulary committee interview transcripts — extracting coverage criteria, cost-effectiveness thresholds, HEOR evidence requirements, preferred step-therapy pathways, and the specific objections payers raise against new entries.

planned

Advisory Board Simulation Readiness Agent

Takes a panel of generated personas and evaluates whether the panel has sufficient diversity, genuine independence between personas, and realistic disagreement potential — flagging halo contamination, missing perspectives, and gaps in Behavioral DNA coverage.

planned

LLM Flexibility

Bring your own keys. Route each purpose to the best model.

Multi-Provider Support

OpenAI, Anthropic, and any OpenAI-compatible endpoint (Azure, Together, Ollama, LM Studio). Configure credentials per provider with AES-256-GCM encryption at rest.

4 LLM Purposes

Each purpose can route to a different model: Analysis (deep reasoning), Generation (creative output), Embedding (vector search), and Validation (quality checks).

Bring Your Own Key

Store API keys securely in the platform. Each key is encrypted with AES-256-GCM and scoped to your account. Test connectivity before saving.

Model Presets

Save model configurations as reusable presets. Set temperature, max tokens, and system prompts per use case. Switch between presets without reconfiguring.

Synthetic Data Pipeline

Generate realistic interview data for testing, training, and simulation.

Segment Generator

Define behavioral segments for any domain. The generator creates persona profiles with demographic markers, behavioral traits, communication patterns, and decision-making styles.

Segments drive respondent behavior in VTT generation. Generate segments first, then configure transcript scenarios that produce authentic dialogue.

VTT Pipeline

Configure transcript generation with domain, persona segment, focus asset, duration, setting, and challenges. The pipeline produces properly timestamped VTT files with natural dialogue flow.

13 seed configurations included for common scenarios. Create custom configs for any domain or research context.

See the Full Feature Set

Request a demo to walk through every analysis type, agent flow, and generation pipeline on your own data.